Item Details:
- Title: Strategic Product Creation: Deliver Customer Satisfaction from Every Level of Your Company
- Author: Ronald L. Kerber and Timothy M. Laseter
- Publisher: McGraw-Hill
- Copyright: 2007
- Edition: Unstated
Condition:
- Book is in very good condition
- Author inscription and signature on front free endpaper
- Covers beneath dust jacket are clean
- Fore edge of text block are clean
- Pages are clean and bright
- Binding is secure
- Dust jacket is in good condition
